FREQUENTLY ASKED QUESTIONS

Concierge nursing is a personalized, high-touch approach where a registered nurse or licensed healthcare professional provides private, one-on-one care in your preferred setting—home, hotel, or Airbnb. Unlike standard home care (which often sends multiple aides on fixed schedules), we blend clinical expertise, luxury service, and constant availability to support your full recovery.

You can book via our online intake form, email, or phone. We recommend scheduling as soon as your surgery date is confirmed, ideally 4–8 weeks in advance, especially for peak periods. Last-minute bookings are possible, but availability is limited.

We serve all of New Jersey, including both in-state clients and out-of-state clients recovering here. Whether your recovery suite is in your primary residence, a hotel, or an Airbnb near your surgeon, we come to you.

No, we operate on a private-pay cash model, focusing on premium service.

The ideal care duration depends on your surgery type, medical history, travel status, and personal support system. Common procedures like mommy makeovers, implants, or liposuction often benefit from 48–72 hours of continuous nursing coverage. We’ll help you decide based on your plan during your consultation call.

Absolutely. We recognize that healing doesn’t follow a preset schedule. If you need additional support past the booked timeframe, we will do everything possible to provide a nurse for extension, space permitting.

We specialize in post-operative care for a wide range of elective and reconstructive procedures, such as cosmetic surgeries (tummy tucks, breast augmentations, facelifts), orthopedic surgeries, reconstructive cases, and more. We also support clients traveling for surgery who may require private recovery in New Jersey.

Included services (in our core packages) typically include wound care, medication management, drain care, hygiene/shower assistance, emotional support, garment management, vital signs monitoring, and environment maintenance.

Add-on services may include:

• Lymphatic massage (via third-party provider)

• Meal delivery coordination

• Recovery diet consultation

Exact inclusions vary by package, your care plan will specify your customized scope.

Yes. Because our nurses allocate time, resources, and scheduling, we apply a notice-based cancellation fee. If you cancel with at least 72 hours’ notice, the fee is minimal. Cancellations within 24 hours are non-refundable. Full details will be shared in your agreement.

Your safety is our priority. Our nurses are trained to recognize signs of complication. In such cases, they will contact your surgeon or local emergency services directly, then assist with transitions. We ensure no delay in escalation.

Definitely. We design each recovery program around your body, goals, and lifestyle—from preferred meal styles to timing, toileting routines, mobility pacing, and even comfort preferences. No “one-size-fits-all” here.